Hoppa

Legal

Terms of Service

Effective date: August 26, 2026

These Terms of Service (the “Terms”) are an agreement between you and Allebrum LLC, doing business as Hoppa (“Allebrum,” “we,” “us,” or “our”), located at 2281 Lava Ridge Court, Suite 200, Roseville, CA 95661, USA. They govern your access to and use of the hosted Hoppa service, our websites, and related services (collectively, the “Service”).

By creating an account, clicking to accept, or using the Service, you agree to these Terms and to our Privacy Policy. If you are using the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” refers to it.

1. The Service

Hoppa is a workspace for client work — time tracking, project management, invoicing, and client portals. These Terms cover the hosted (cloud) edition operated by Allebrum. The Hoppa software is also available as open source under the AGPL-3.0 license; if you self-host it, your use of the software is governed by that license, not these Terms, and we have no responsibility for your installation. The Hoppa and Allebrum names, logos, and branding are trademarks of Allebrum LLC and are not licensed for use in competing hosted services.

2. Accounts and eligibility

  • You must be at least 18 years old and able to form a binding contract to use the Service.
  • You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly at [email protected] if you suspect unauthorized use.
  • You must provide accurate account and billing information and keep it up to date.
  • Workspace administrators control access to their workspace, including inviting and removing members and configuring client-portal visibility.

3. Free trial, fees, and billing

  • Free trial. New workspaces receive a free trial (currently 30 days; the length shown at signup controls). A valid payment method is required to start the trial, but you are not charged during it.
  • Subscription fees. When your trial ends, we charge the payment method on file the subscription fee shown at signup or on our pricing page, and monthly thereafter until you cancel. All fees are in U.S. dollars unless stated otherwise, and are exclusive of any applicable taxes, which you are responsible for.
  • Payment processing. Payments are processed by Stripe. By providing a payment method you authorize us (via Stripe) to charge it for the fees you owe.
  • Failed payments. If a charge fails, we may retry it and may suspend or downgrade your workspace until payment succeeds. We will notify you before suspending access.
  • Cancellation. You may cancel at any time from your workspace or by contacting us. Cancellation takes effect at the end of the current billing period; fees already paid are non-refundable except where required by law.
  • Price changes. We may change our fees with at least 30 days’ notice; changes apply from your next billing period.

4. Your content

You retain all rights in the data you and your workspace members submit to the Service — projects, time entries, invoices, client records, files, and messages (“Customer Content”). You grant us a limited license to host, process, transmit, and display Customer Content solely as needed to provide the Service, provide support, and comply with the law. You are responsible for the accuracy and lawfulness of your Customer Content, including having any rights and consents needed to submit information about your own clients.

You can export your Customer Content while your account is active. After cancellation, we handle Customer Content as described in our Privacy Policy.

5. Acceptable use

You agree not to, and not to allow others to:

  • Use the Service in violation of any applicable law or regulation;
  • Upload malicious code or attempt to probe, scan, breach, or test the vulnerability of the Service without our written authorization;
  • Access another customer’s data or interfere with or disrupt the Service, including imposing an unreasonable load on our infrastructure;
  • Use the Service to send spam or other unsolicited communications;
  • Misrepresent your identity or affiliation, or use the Service to infringe the intellectual-property, privacy, or other rights of any person; or
  • Resell or offer the hosted Service to third parties as your own hosted service, except through your own client portals as the Service is designed to support.

6. Third-party services and the QuickBooks integration

The Service can connect to third-party services you choose to enable, including Intuit QuickBooks Online. Your use of a third-party service is governed by that provider’s own terms and privacy policy — for QuickBooks Online, Intuit’s terms of service — and we are not responsible for third-party services.

  • By connecting QuickBooks Online you authorize us to access and synchronize your QuickBooks data (such as customers, invoices, payments, items, and time activities) as needed to provide the integration features you use, as described in our Privacy Policy.
  • You represent that you are authorized to connect the QuickBooks company you link and to grant us that access.
  • You may disconnect the integration at any time; we then stop accessing your QuickBooks data and delete the stored connection tokens.
  • A third-party provider may change or discontinue its APIs; we are not liable if that limits or ends an integration, though we will make reasonable efforts to adapt.

7. Intellectual property

The Service, including its software, design, and content we provide (excluding Customer Content), is owned by Allebrum LLC or its licensors. Open-source components remain governed by their respective licenses, including AGPL-3.0 for the Hoppa platform source code. Except for rights expressly granted in these Terms or those licenses, no rights are granted to you. If you send us feedback or suggestions, we may use them without obligation to you.

8. Suspension and termination

You may stop using the Service and cancel at any time. We may suspend or terminate your access (with notice where practicable) if you materially breach these Terms, if your account is past due, if required by law, or if your use poses a security risk to the Service or others. Upon termination, your right to use the Service ends; Sections 4 (license to us ends, data handling per the Privacy Policy), 7, and 9–12 survive.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, ALLEBRUM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA WILL NEVER BE LOST — MAINTAIN YOUR OWN COPIES OF IMPORTANT RECORDS. THE SERVICE IS A PRODUCTIVITY TOOL AND DOES NOT PROVIDE ACCOUNTING, TAX, OR LEGAL ADVICE.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) ALLEBRUM’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO A PARTY’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, OR TO ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

11. Indemnification

You will defend and indemnify Allebrum against third-party claims arising from your Customer Content, your use of the Service in violation of these Terms or the law, or your violation of a third party’s rights.

12. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Placer County, California, and each party consents to their jurisdiction. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, cancel before the changes take effect.

14. General

  • These Terms, together with the Privacy Policy and any order or signup terms, are the entire agreement between you and Allebrum regarding the Service.
  • You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
  • If any provision is found unenforceable, the remaining provisions remain in effect.
  • Our failure to enforce a provision is not a waiver of it.
  • Neither party is liable for delay or failure caused by events beyond its reasonable control.

15. Contact us

  • Email: [email protected]
  • Mail: Allebrum LLC (dba Hoppa), 2281 Lava Ridge Court, Suite 200, Roseville, CA 95661, USA